Mountain Trails Replaces Manual Payments With Secure Hosted Checkout
PCI-compliant hosted payment pages on Zoho Billing, with a branded checkout flow, automated processing, and drop-off tracking behind every booking.
Executive summary
Mountain Trails handled payments manually and inconsistently, with no standardized checkout for customers. Sensitive card data was handled internally, which carried high PCI compliance risk and a heavy development burden.
We deployed Zoho Billing, PCI-compliant by default with zero internal card data handling, and built a custom-branded checkout flow with configurable fields, order details, and single or multi-step options. Payment processing, tracking, drop-off monitoring, and recovery now run automatically, which eliminated manual billing and improved conversion.
★★★★★5.0 rated Zoho partner profileManual Payments, Compliance Risk
Payment handling was fragmented and manual, with no standardized checkout experience for customers.
Sensitive card data was handled internally, creating high PCI compliance risk alongside a heavy development burden to maintain it.
The customer experience carried the cost: inconsistent payment steps led to drop-offs and lost conversion on bookings the business had already won.
Hosted, Branded, Automated
We moved payments onto hosted pages so compliance is handled by default, then branded and automated the flow around them.
- 01
Hosted Payment Pages
We deployed Zoho Billing, PCI-compliant by default, so no sensitive card data is handled internally.
- 02
Branded Checkout Flow
We built a custom-branded checkout with configurable fields, order details, and a choice of single or multi-step flows.
- 03
Automated Processing
We automated payment processing end to end, replacing the manual billing and payment entry the team was doing by hand.
- 04
Tracking and Recovery
We added payment tracking, drop-off monitoring, and recovery, so abandoned checkouts are followed up rather than lost.
Zoho BillingHow a Payment Flows
The checkout lives on Zoho Billing's hosted pages, so card data never touches the client's own systems, and every payment writes back into the same billing record.
Compliance by Default
Built-in PCI compliance reduced legal and technical risk, with no internal handling of sensitive data to maintain.
One Consistent Checkout
A single branded flow replaced inconsistent payment steps, which were causing drop-offs and conversion loss.
A Scalable Foundation
Faster implementation, improved conversion rates, and a payment platform that scales as the business grows.
The Results
Ready to Automate Your Business?
Erphub is a Zoho Certified Advanced Partner that builds tailored automations inside the CRM you already run.
